Delivery & Returns
Delivery of Digital Products
All music available in our shop is sold as digital downloads only – no physical products will be shipped.
- After completing your purchase, you will receive an email confirmation with a secure download link.
- The download will be available immediately after payment has been processed.
- Please check your spam folder if you do not receive the email within a few minutes.
- If you experience any issues, please contact our support team at contact@howardkatzmusic.com.
Returns & Refunds
Due to the nature of digital downloads, we cannot accept returns or provide refunds once the download has been initiated.
However, if you experience any issues with your download (e.g., corrupted files or incorrect content), please contact us at contact@howardkatzmusic.com, and we will assist you in resolving the issue.
By purchasing a digital product, you agree to the immediate execution of the contract and acknowledge that your right of withdrawal expires once the download has begun (§ 356 Abs. 5 BGB).